Job Description

POSITION TITLE : Teller - Albuquerque Branch

REPORTS TO : Assistant Branch Manager

SUPERVISES: N/A

JOB STATUS : Non-Exempt

JOB GRADE 6: $16.50 Starting Hourly Rate

JOB SUMMARY :

This employee will perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently.

DUTIES/ RESPONSIBILITIES:

• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Issue official checks, process cash advances and sell gift cards.
• Receive share deposits and loan and credit card payments.
• Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
• Provide members with the forms necessary to transact business at the credit union.
• Examine checks for endorsements and negotiability.
• Provide members with proper receipts for payments.
• Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
• Provide members with account status, including current balances and loan pay-offs.
• Performs all other assigned duties.

EDUCATION/ EXPERIENCE:

• Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
• Excellent verbal and written communication skills are necessary.
• Must have knowledge of office machines and equipment and be able to type.
• Patience, tact, enthusiasm and positive attitude toward the members and general public.

QUALIFICATIONS:

• Everyone in the position performs the tasks.
• The job exists so the tasks may be performed (i.e., a teller is employed to accurately process member transactions).
• The job could not be done if the tasks were not completed.
• Non-performance of the tasks, even if the tasks are performed infrequently, would be serious (i.e. inability to perform required tasks).

GENERAL REQUIREMENTS:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
• Adheres to policy on Drug Free Workplace.
• Complies with company policies and procedures and local, state and federal regulations.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

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