Job Description

Office Assistant – Client Onboarding & Field Support (Travel Required)

Join the New Hope Nashville team and make a difference in seniors' lives today! Now hiring for an office assistant position that will also serve as an intake coordinator, traveling to clients' homes. 

About Us
New Hope In-Home Care is Tennessee’s trusted provider of non-medical senior care. We help older adults thrive safely at home with the support of compassionate caregivers and staff. As an Office Assistant with Field Duties, you’ll be a key part of our onboarding and care coordination process, ensuring new clients feel confident and supported from day one.

Job Summary
This hybrid position supports our office operations and requires traveling to clients’ homes to complete intake paperwork and gather signatures. You’ll serve as a professional representative of New Hope, helping families get started with care. 

What You’ll Do

Office Responsibilities:

• Greet visitors and answer incoming calls professionally
• Manage the documentation and data entry of client information
• Assist the area office administrator with various administrative tasks as needed

Field Responsibilities:

• Travel to clients’ homes to complete intake paperwork
• Review and explain care plan, policies, and procedures
• Ensure all forms are properly completed and signed
• Collect and relay important client info to the care team
• Professionally represent New Hope at all times

What We’re Looking For

• High school diploma or equivalent (required)
• Valid driver’s license, car insurance, and reliable transportation (required)
• Prior customer service experience (required)
• Prior office or administrative experience (preferred)
• Friendly, professional communication style
• Strong attention to detail and follow-through
• Proficient with technology, to include tablets, laptops, using email, mobile apps, and digital document signing platforms like Adobe Sign. 

Perks & Benefits

• Weekly pay via direct deposit
• Mileage reimbursement for travel
• Quarterly Bonus
• PTO
• ImmediatePay access (earned wage access)
• Medical, dental, and vision insurance available after 60 days (full-time only)
• Supportive, team-based work culture

Schedule

• Monday to Friday
• Occasional evenings or weekends (as needed for client onboarding)
• Flexible part-time with potential for full-time hours

Work Location

• In-person: Office-based and client home visits
• Travel: Required locally up to a 50-mile radius (with gas reimbursement)

Ready to Join Our Team?
Click Apply Now and upload your resume. We look forward to welcoming you to New Hope In-Home Care of Nashville!

Job Tags

Weekly pay, Full time, Part time, Work at office, Immediate start, Flexible hours, Afternoon shift, Monday to Friday,

Similar Jobs