Job Description

Position: Content Moderator with German

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

Review user-generated content (e.g. sales ads)
Support users and answer their questions via email
Respond to customer inquiries on all topics related to the online marketplace
Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
Provide feedback to managers on trends, common end-user mistakes and questions
Give an input on improvements of publication rules to improve user experiences
Follow communication procedures and policies
Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

Native / fluent in German both verbal and written. Fluent in English (minimum B2 level)
Previous experience in content moderation, customer care and/or online business will be considred as an advantage
Computer literate with working knowledge of Microsoft Office applications
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Strong attention to detail
Customer focused with willingness to assist
Team player.

BENEFITS:

Competitive salary and benefit package
Extra days of vacation on top of common allowance
Free fruit, tea and coffee if you prefer working in the office
Ability to work from home when working late shifts and weekends
Free day transport to the office from certain areas within Malta
Team performance bonus and working from home allowance
Corporate discounts for gym memberships, shops and taxis
Private Health Insurance, eye care tests, health and well-being professional support
Comprehensive training and constant feedback
Relocation support for international applicants.

Job Tags

Full time, Work at office, Remote work, Work from home, Relocation package, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

American Airlines

.NET Developer/Sr Developer, IT Applications Job at American Airlines

...architects, technical leads and other developers, along with internal customers, to understand... ...guidelines+ Works closely with software architects and technical leads to ensure... ...compensation; selection for training, including apprenticeship; and recruitment or recruitment...

Fiesta Auto Insurance

Flyer Distributor Job at Fiesta Auto Insurance

We have an immediate opening for a part-time position as a flyer distributor at Fiesta Auto Insurance. Fiesta provides top notch products with a level of customer service that is second to none! A flyer distributor is responsible for the distribution of flyers, coupons...

Route Elite

FedEx Delivery Driver Job at Route Elite

...Join Our Team as a FedEx Delivery Driver! Location: Lacrosse, WI Employer: NorthWest... ...Compensation: $1,700$2,200 bi-weekly (Full-Time) Benefits: Health insurance for full-... ...individuals to join our team as full-time or part-time FedEx Delivery Drivers in Lacrosse,...

Carrington Mortgage Services, LLC

Remote Bankruptcy Specialist II Job at Carrington Mortgage Services, LLC

Remote Bankruptcy Specialist II Location Remote in Plano, TX : Come join our amazing team and work remote from home! Bankruptcy experience... ...professionals as we transform residential real estate. To read more visit: . What We Offer: Comprehensive healthcare plans...

Gallin Associates

Payroll Manager Job at Gallin Associates

...International autmotive supplier has immediate need for a Payroll Manager from a large corporation--must have SAP background. Summary... ...processes for efficiency Coordinate with finance for accurate accounting of payroll expenses Stay updated on changes in payroll...

German Speaker Content Moderator Job at The lemon Consulting, Malta

d3NnUVRFVUVyY3dsd2JsYkt3NXladGk5ZEE9PQ==